How to Handle a Recall on Your Car in Decatur, IL

What Should I Do If My Car Has a Recall?

Finding out that your vehicle has been issued a safety recall will likely be concerning, but it’s no cause for panic. Even though they can be a bit of an inconvenience, safety recalls are usually easy to handle. Below, you’ll find a simple three-step guide to what you should do if you’re ever notified about a safety recall for your Chrysler, Dodge, Jeep, or RAM vehicle.

What is a Recall?

Before we get into what you should do when your car has a recall, let’s go over what a recall is. The National Highway Traffic Safety Administration (NHTSA) monitors all the vehicles traveling on American roadways. If they determine that a component has a defect that causes the vehicle to be unsafe, they will request that the manufacturer issue a recall. The manufacturer is fully responsible for rectifying the issue, so you won’t have any out-of-pocket costs.

Step 1 – Verify The Recall

The first thing you should do after learning about a recall is to verify that it applies to you and that you understand what part or component the recall is for. There are two ways that you can check for recalls.

• Manufacturer notification: If you purchased your vehicle new or certified pre-owned, the manufacturer will likely notify you by mail, email, or via a connected services app. The notification will include details about the specific issue, the risks involved, and what you should do next.
• NHTSA website: You can also check the NHTSA website using your Vehicle Identification Number (VIN) and the site’s searchable database. Your VIN is located at the top edge of your dashboard.

Step 2 – Contact Your Dealership or Manufacturer

After you’ve verified the recall, use the information provided in the notification to contact your dealership or the manufacturer. If you own a Chrysler, Dodge, Jeep, or RAM, Bob Brady CDJR will be able to answer any questions you have about the recall and schedule an appointment to have your car fixed.

Step 3 – Schedule a Recall Repair

As stated above, recall repairs are typically free to the vehicle owner. When you schedule your service with us, we’ll let you know how long the repairs will take and get you back on the road as soon as possible. Once repairs are completed, make sure you keep a record of your receipts and any associated documentation. It can be useful in the future in the rare instance that the issue recurs or if you choose to sell the vehicle.

Bob Brady CDJR is staffed by a team of certified technicians who know your vehicle like the back of their hand, so whether you need to recall repairs or routine maintenance such as an oil change or wheel alignment, you can count on our team to get it done right. Book an appointment with us today.